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My First Project Was not in a Boardroom

This is the leadership coach story of a lifelong  journey of  turning obstacles into outcomes, and it taught me the principles I use to help leaders navigate their own complex challenges

The Story Behind the Strategy

The Foundational Project

My journey began not in business, but with a polio diagnosis at age one. This became my family’s most critical project, teaching me my first, unspoken lessons in:

  • Resource Scarcity: My treatment consumed 90% of my father’s salary, forcing a relentless focus on only what was essential.
  • Extreme Constraints: We had to achieve the goal of mobility with limited medical infrastructure and immense personal sacrifice.

The Resilient Framework

A series of seven major surgeries and a grueling three-year recovery taught me principles no business school could:

  • The Power of Mentorship: I learned that even the most capable person needs a mentor to be their strength when they are down.
  • Focus on the Outcome: The goal wasn’t a perfect cure, but a specific, functional outcome—independence. This taught me to prioritize practical results over theoretical perfection.

The Leadership Philosophy

The lessons from my life’s “first portfolio” are the exact principles I apply to help leaders succeed today:

  • Strategic Alignment: Just as my recovery projects had one goal, I help leaders align every initiative to their core business objectives.
  • Resilient Leadership: I teach the mindset required to navigate uncertainty, manage risk, and lead teams through complex challenges with a confident, “can-do” spirit.

MY PROFESSIONAL JOURNEY

Architected the enterprise-wide PMO framework from the ground up. Partnered with executive leadership to translate vision into governance, ensuring projects aligned with strategic goals and delivered measurable value.

Senior Manager – Group PMO & ITSMMarengo Asia Hospitals | Sep 2024 – Jun 2025

Strategized and delivered high-stakes solutions for global brands like FedEx, IDB Bank, RCG, and SafeXpress. I established robust PMO, ITSM, and Training frameworks that optimized operations, proving that rigorous process control is the secret to seamless delivery

Sr. Technical Manager – ITSM & Offshore DeliveryCAI Info India Pvt Ltd | Feb 2019 – Aug 2024

A 12-year deep dive into operational excellence. By progressing from Supervisor to Leadership, I mastered the mechanics of large-scale team dynamics and process resilience. This was my real-world MBA in how businesses actually run.

Operations LeadershipConvergys India | Oct 2006 – Feb 2019

The data foundation of my consulting practice. This role taught me to look beyond the surface, using data reporting and process control to identify bottlenecks—a skill I now use to diagnose client challenges.

Operations & Data LeadGlobal E-Services / CallTech | Aug 2003 – Oct 2006

Leading strategic consulting engagements for enterprise clients. I partner with founders and CXOs to architect high-impact PMOs, drive digital transformation, and build resilient, future-ready organizations.

Principal ConsultantConsulting & Training Services | Jun 2025 – Present

Authorized Training Partner Instructor

My commitment towards Continuous Learning

Full Story

From Prayagraj To The C-Suit Boardroom

It began in the 1980s, in Prayagraj, a city known for academic excellence but not for its advanced medical infrastructure. At one and a half years old, I was diagnosed with polio in both legs. Below the belt, there was no power.

My father, a teacher by profession but a warrior by spirit, took on the role of my first and most important project manager. He decided I would stand on my feet. This mission became our family’s single most critical project, run in an extremely controlled environment. The cost of my treatment consumed 90% of his salary, forcing him to work overtime tuitions daily. It was my first, unspoken lesson in resource management and delivering results under immense constraints.

But every great strategy needs a relentless execution partner, and that was my mother. While my father managed the logistics and the “plan,” my mother managed the “people.” She carried me—literally and metaphorically—to every doctor’s visit and therapy session, never letting me see her own exhaustion. She was the silent force of resilience in our home, teaching me that while a plan gives you direction, it is unwavering love and daily consistency that actually deliver results.

Through years of rigorous physiotherapy, my right leg recovered, but the left remained without power. I could only crawl. We reached a strategic decision point: a series of seven major corrective surgeries. The goal was not a full cure, but a specific, functional outcome: to straighten my legs so I could walk with the help of crutches. We accepted the project.

What followed was a grueling three-year recovery. For an 11-year-old boy, the physiotherapy sessions were so painful that the thought of quitting was a daily visitor. This is where I learned a lesson that no business school can teach: no matter how capable you are, you must have a mentor who can be your strength when you are down. For me, that was my parents. My father gave me the target, but my mother gave me the will. Their belief became my inner voice, the one that would remind me, “I can.”

These interconnected projects—the diagnosis, the surgeries, the recovery—were no longer just challenges; they became my life’s first portfolio, a collection of complex initiatives all aligned to one focused goal: my independence. This portfolio taught me that when multiple projects are managed in alignment, even the most ambitious goals can be achieved. I was transformed from crawling on the floor to walking on my own two feet, with my own strength.

My life became an exercise in agile project management long before I ever heard the term. The ‘scope’ was my independence. The ‘stakeholders’ were my family and doctors. The ‘risks’ were immense, from surgical complications to the daily battle with pain. We had to pivot, adapt, and relentlessly focus on the functional outcome, not a perfect ideal. This taught me that the core of successful project management isn’t about charts and software; it’s about a resilient mindset and an unwavering focus on the ‘why’.

This real-world training ground is what shaped my 20+ year corporate career. When I was managing multi-million-dollar portfolios or leading global teams, I saw the same patterns. The projects that failed were not the ones with technical problems; they were the ones that lacked clarity, a solid framework, and a resilient leader at the helm.

In my early roles, I saw this pattern everywhere. Teams with brilliant engineers would fail because of poor communication—a failure of stakeholder management. Projects with unlimited budgets would drift aimlessly without a clear charter—a failure of scope management. I realized that the project management principles I had learned through necessity were the exact skills that separated successful leaders from struggling managers, and that my real talent wasn’t just in managing the project, but in mentoring the person leading it.

I found my true passion in mentoring others—from first-time managers to consulting founders and CXOs—helping them apply these same principles. I formalized my experience with certifications in project management, IT Service Delivery, Business Automation, and Life Happiness coaching, not to learn theories, but to find the language to describe the principles I had already lived.